NexusCRM · General Contractors

The CRM for general contractors that keeps every trade in sequence

NexusCRM is general contractor software for additions, custom homes, and light-commercial fit-outs. It prices multi-trade bids from your own past jobs, sequences subs around inspections, and bills progress draws with holdback on its own milestone. You also get signed change orders and a live P&L that reconciles every sub invoice while the build is still running. An optional AI Caller screens enquiries so your estimator only walks jobs worth bidding.

$425
flat / month — Pro
users — office, supervisors, crews
2 wks
to go live

Updated September 2026 · Prices in CAD · Competitor figures from public pricing pages and verified user reports

BUILT ON A JOB SITE: NexusCRM was built inside a real GTA contracting business. The subcontractor ledgers, payment-schedule milestones, and project groups came from coordinating real crews and subs every day. They were in the product long before it was sold.

Sound familiar?

Where does a general contractor's margin actually go?

Mostly into three places: bids that were never going to close, trades booked out of order, and money scattered across draws, sub invoices and HST that nobody reconciles until the project is over. The more trades on a job, the faster those leaks compound.

01

The bid you spent a weekend on

The caller said "an addition." You drove out, measured, chased three subs for pricing and spent Saturday on takeoffs. Then you found out there were no drawings, no budget, and the owner was "just getting numbers." Every tire-kicker bid costs the same hours as the one you win.

02

One failed inspection, five rebooked trades

The framing inspection gets pushed. The insulator is already booked for Thursday, drywall for Monday, and the HVAC sub moved another job to fit you in. Now you're rebooking everyone by text, and the plan that lived in your head no longer matches anyone's calendar.

03

Draws, subs and HST in five spreadsheets

Which draw went out? Did the electrician's invoice include HST? Is the holdback tracked anywhere? What is each sub still owed? The answers are scattered across a spreadsheet, an inbox and the bank statement. Nobody can tell you the job's real margin while there's still time to fix it.

How NexusCRM fixes it

What makes this project management CRM for general contractors?

It runs on what a GC actually coordinates: bids built from many trades, subs who depend on each other, milestone billing, change orders that need a signature, and one P&L across all of it. That holds from a rear addition to a tenant fit-out.

Bids & estimating
  • Good / Better / Best scope options on one bid, and the client ticks what they want
  • AI Bid Advisor: line-by-line variance vs your price sheets and up to 25 similar jobs
  • Materials price book and labour rate sheet, with AI import of supplier PDF price lists
  • Bids expire automatically, with reminders three days before and on the day
Subs & sequencing
  • Tasks marked Blocked with a required reason, such as "waiting on framing inspection"
  • Multi-visit scheduling: each trade's days booked as their own visits
  • Crew calendar by crew lead, synced to multiple Google Calendar accounts
  • 6 PM day-before reminders plus added and removed notifications
Draws & change orders
  • Deposit, progress draws, and holdback as payment-schedule milestones
  • Change orders as quote revisions, e-signed with IP and timestamp locked
  • Revision history and immutable invoice PDF versions for every change
  • Receivables aging: 0–30 / 31–60 / 61–90 / 90+ with HST handled natively
Job costing & subs
  • Subcontractor directory: one combined balance per sub, with HST per CRA gross-payment rules
  • Sub invoices, materials and receipts land on the job as categorized expenses
  • Live per-job P&L with recoverable HST, before the project closes
  • At-risk watchlist flags low-margin and overrun jobs while they're still open
Site team & owners
  • 4-role access: site supervisors as Crew Lead, and financials stay hidden from the field
  • Project groups: phases or units under one client, each with its own P&L
  • Customer portal: status, photos, documents and invoices, with no internal costs
  • Before/after audit log on every change, by every person or AI

AI in the field

What does voice-to-quote look like for an addition?

Walk the lot with the owner and talk through the footprint, foundation, envelope, and rough-ins. You'll have a draft bid broken out by trade before you've left the driveway. It's priced from your own past bids, with the draw schedule already attached.

  • Voice-to-quote: record the walkthrough, and NexusCRM transcribes it, matches the client, and drafts line items by trade
  • Grounded in your history: rates come from your own past quotes, and any line under your historical low gets flagged
  • AI Bid Advisor: checks margin against your price sheets and up to 25 similar completed jobs before you submit
  • Scope of work: AI drafts work, materials, and timeline for the crew job sheet, then prints a versioned work order

You review and adjust every draft before it goes anywhere near a client.

AI Caller · add-on

Who screens the enquiries before your estimator drives out?

The AI Caller runs on NLPearl voice agents wired to NexusCRM through n8n automations. It qualifies every enquiry by project type, size, budget and timeline, then calls new leads back within minutes. It also follows up on bids that went quiet, so your estimator's hours go to jobs that can actually close.

  • Inbound, 24/7: answers your line and asks what your estimator would. Project type, location, size, budget range, drawings, permits, timeline, in 20+ supported languages
  • Straight into NexusCRM: when the call ends, the lead lands with a summary and transcript, tagged AI Caller, in your Today bucket
  • Speed-to-lead: web-form and Meta leads get a call within minutes, with retries on no-answer
  • Bid follow-up: no acceptance after the days you choose, and it calls to answer questions. Acceptance cancels the call
  • Guardrails: it identifies itself as an AI assistant, transfers to you on request, and only calls people who contacted you

Add-on from $297/mo CAD, on any tier. It captures preferred site-visit windows, and your rep confirms the booking in NexusCRM.

How the AI Caller Works

Enquiry to final draw

What does a build look like on NexusCRM?

One system carries the project from the first phone call to the holdback release, with every trade, draw and dollar in the same place.

The enquiry gets screened

The AI Caller picks up at 6:22 p.m. and learns it's a 600 sq ft addition with drawings done and a real budget. The lead lands in NexusCRM with a summary and transcript, so the site walk goes on the calendar for a job worth bidding.

Walk the job, draft the bid

A three-minute recording becomes a priced draft broken out by trade, with upgraded-envelope and standard options side by side. The Bid Advisor checks margin against your price sheets and similar completed jobs before you submit.

The owner signs, and the chain fires

The signed snapshot locks with timestamp and IP. The invoice, with its deposit, draws and holdback milestones, is created automatically along with the project and the schedule entry. Not signed yet? Expiry reminders go out, and the AI Caller can follow up by phone.

Trades get sequenced

Each trade gets its own visits. Insulation stays Blocked until the framing inspection passes, changes sync to Google Calendar, and the 6 PM day-before reminder makes sure the right sub shows up on the right day.

Changes and costs land as they happen

Change orders get priced and e-signed before the work starts. Sub invoices, material receipts and crew hours hit the live P&L the day they occur, and the at-risk watchlist flags an overrun while you can still act on it.

Final draw with a known margin

Each draw is tracked against the schedule, the holdback milestone is billed when it comes due, and every sub balance reconciles. You close the project knowing exactly what it made.

The math

How much does general contractor software cost in Canada?

Construction and field service platforms range from about $200 to well over $1,500 a month once per-user or per-technician fees stack up. NexusCRM is one flat CAD price with unlimited users, so adding a site supervisor or a new project coordinator costs nothing extra.

PlatformRealistic monthly (6-person team)Per-user feesSetup / implementation
NexusCRM Pro$425 flat CADNone — unlimited users$5,500 one-time (financing available)
Buildertrend$666–$833 typicalPlan-gatedVaries
ServiceTitan$1,470–$3,000 ($245–$500 per technician)Per-tech pricing$5k–$15k, quote-only
JobNimbus$225–$550 base + users+$25–$75/user; texting add-on $49–$249/moVaries
Jobber (Grow)$199–$499 + extra users+$29/user

Competitor prices from public pricing pages and verified user reports, August 2026. See the full comparison or the best CRM for contractors in Canada ranking.

Recommended tier

Which NexusCRM tier is best for general contractors?

Pro, at $425/month flat plus $5,500 implementation, is the right tier for most general contractors. GC margin lives in the Pro features: live job P&L, voice-to-quote, the Bid Advisor, receipt capture, and payroll with subcontractor ledgers. Running a small outfit with one crew? Core at $295 plus $2,950 covers the full pipeline. An established operation with 20+ people and custom workflows? Elite at $795 plus $9,800 adds custom development hours.

Pro
$425/mo CAD
+ $5,500 one-time implementation · unlimited users
  • Voice-to-quote for multi-trade bids from recorded site walks
  • Live job P&L: labour, materials, sub invoices, recoverable HST
  • Payment schedules: deposits, progress draws, holdback milestone
  • AI Bid Advisor + receipt capture
  • Payroll, subcontractor ledgers + commissions
  • Project groups for multi-phase and multi-unit work
  • White-glove migration + priority support
Book a Demo

Annual prepay: 2 months free · Financed implementation available · 12-month initial term, then month-to-month · AI Caller add-on from $297/mo · Full pricing details

Straight answers

General contractor CRM questions, answered

How much does a CRM for general contractors cost in Canada?

NexusCRM is flat-priced in CAD with unlimited users: Core is $295/month plus $2,950 one-time implementation, Pro is $425/month plus $5,500 (the fit for most general contractors running multiple subs and site crews), and Elite is $795/month plus $9,800 for established multi-crew operations that need custom workflows. For comparison, Buildertrend typically runs $666–$833/month, ServiceTitan runs $245–$500 per technician per month plus $5,000–$15,000 implementation, and JobNimbus runs $225–$550 base plus $25–$75 per user (public pricing pages and verified user reports, August 2026). Annual prepay earns two months free, financed implementation is available, and the AI Caller for inbound, outbound and follow-up calls is an optional add-on from $297/month.

Can NexusCRM handle progress draws and holdback on a construction project?

Yes. Invoices carry payment schedule milestones, so a $143,000 addition can be billed as a deposit plus progress draws tied to stages such as foundation, framing, rough-ins, and substantial completion. Many contractors put the statutory holdback on its own milestone so it is tracked separately and billed when it comes due. Payments are recorded against each milestone, status moves from Pending to Partial to Paid automatically, receivables aging shows what is 30, 60, or 90+ days out, and HST is handled natively on every draw. NexusCRM tracks the money; confirm the holdback rules for your contract with your own lawyer or advisor.

How does NexusCRM keep subcontractors sequenced across trades?

Each trade's work is a scheduled visit or task on the project. The crew calendar shows month and week views coloured by crew lead with multi-day spans, and every change is pushed to multiple Google Calendar accounts by a background worker within about 60 seconds. Tasks can be marked Blocked with a required reason — waiting on framing inspection, waiting on HVAC rough-in — so nobody books insulation before the inspection passes. Everyone assigned to a visit gets an automatic 6 PM reminder the evening before, plus added and removed notifications, and field staff only see the jobs they are assigned to.

How do change orders work on a larger project?

Revise the quote, price the change, and send it for online acceptance. The owner or client approves on their phone with a typed signature, and that version is stored as an immutable signed snapshot with IP address and timestamp. The revision history shows exactly what changed between versions, invoice PDFs keep an immutable version history, and billing charges exactly what was accepted. On multi-phase work, each phase is its own project inside a project group, so a change on phase two lands on phase two's P&L instead of muddying the whole job.

How do I track what each subcontractor is owed, including HST?

The subcontractor directory shows one combined balance for each sub, whether you pay them through logged labour, their invoices, or both, with HST attributed per CRA gross-payment rules. Sub invoices and materials land on the job as categorized expenses with receipt uploads, labour is costed at pay rates locked when the crew was assigned, and recoverable HST is tracked separately, so the live per-job P&L shows real margin while the project is still open. Payouts can be marked paid one at a time or in bulk, with a CSV of everything just paid for your bookkeeper.

Can the AI Caller screen enquiries before my estimator books a site visit?

Yes. The AI Caller is a NexusAI add-on, from $297/month, built on NLPearl voice agents and wired to NexusCRM through n8n. It answers your line 24/7, asks the questions your estimator would — project type, location, size, budget range, whether drawings and permits are underway, and timeline — and transfers the caller to you when they want a person. When the call ends, the lead lands in NexusCRM with a summary and transcript, tagged AI Caller, so you can decide which jobs are worth a site walk. It also calls new web and Meta leads within minutes and follows up on bids that have not been accepted. It identifies itself as an AI assistant, and outbound calls only go to people who contacted you or asked for a quote.

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Live in two weeks. Not two months.

See your next build run on NexusCRM

Book a 25-minute demo and bring a real project. We'll walk it from the screened enquiry to a multi-trade bid, then through the draw schedule, sub sequencing and live P&L, so you see exactly where the margin goes.