NexusCRM for Plumbers & Plumbing Companies
NexusCRM is a plumbing CRM that lets you quote a water heater swap by voice before you pull out of the driveway, get same-day e-acceptance, schedule the job, and invoice automatically — with every tech logging hours and receipts from the truck. Flat $425/month CAD, unlimited users, all AI included.
Updated August 2026 · Prices in CAD · *Average reduction in weekly admin time across NexusAI GTA client deployments.
FORGED IN THE FIELD — NexusCRM was built inside a real GTA contracting business and battle-tested in daily operations before it was ever offered for sale. Service-call speed is the whole point.
Sound familiar?
Not down the drain — into the truck cab and the kitchen table. The wrench work pays; the paperwork around it is what leaks.
You looked at the water heater at 2, the sump pump at 4:30, and the basement bathroom rough-in at 6. Now it's 9 PM and you're typing quotes at the kitchen table — and the water-heater customer already has two other numbers in their inbox.
A burst supply line in North York blows up Tuesday. The repipe gets bumped by group chat, one tech doesn't see the message, and the customer whose drain clear slid to Thursday hears about it when they call you.
The drain call you flat-rated ate three hours, a wrecked cutter blade, and a second visit. The supply-house receipts are in the glovebox. Which jobs made money last month? Nobody actually knows until tax time.
Plumbing scheduling and invoicing software, rebuilt around speed
It closes the gap between "done looking at it" and "customer accepted" to the same afternoon — then tracks every hour and every fitting until you know what the job really paid.
AI in the field
You finish the assessment, sit in the truck, and talk for a minute. NexusCRM transcribes it, matches the customer, and drafts the quote from your own quoting history — priced the way you actually price.
Same-day acceptance auto-creates the invoice, the job, and the schedule slot — no retyping.
A day on NexusCRM
Same calls, same trucks — minus the retyping, the group-chat dispatch, and the 9 PM quote pile.
Every tech opens their phone to today's calls: two drain clears in East York, a water-heater assessment in North York, an afternoon rough-in inspection. Addresses, notes, and history attached — no morning phone tree.
A burst supply line comes in through the website form and hits the pipeline with source attribution. Dispatch drags it into today; the bumped drain clear shifts, calendars re-sync, and the customer gets an automatic update.
After the water-heater assessment, the tech records a one-minute recap. NexusCRM drafts the quote from your past jobs; the office reviews and sends it with an e-acceptance link before the truck is off the street.
The homeowner accepts the power-vent option on their phone. Invoice, project, and schedule slot are created instantly; the deposit invoice and portal link go out by email; the install crew is notified.
Hours logged from the truck and photographed supply-house receipts are already on each job's P&L. You close the day knowing which calls made money — not guessing at year-end.
The math
For a five-tech plumbing shop, per-user and per-technician pricing adds up fast. NexusCRM is one flat rate — hire tech number six and your software bill doesn't move.
| Platform | Realistic monthly (5-tech shop) | Per-user fees | AI included | Implementation |
|---|---|---|---|---|
| NexusCRM Pro | $425 flat | None — unlimited users | All of it | $5,500 one-time (financing available) |
| Jobber | $199–$499 + extra users | +$29/user | Partial | Self-serve |
| Housecall Pro | $329 + extra users | +$35/user | Advisory only; call AI paid | Self-serve |
| ServiceTitan | $1,225–$2,500 (5 techs) | $245–$500/technician | Paid add-ons | $5,000–$15,000, quote-only |
Competitor prices from public pricing pages and verified user reports, August 2026. See the full comparison.
Transparent pricing
Pro is the fit for most plumbing companies — it's the tier with voice-to-quote, receipt AI, and live job P&L, which is exactly where a service-call business wins or loses.
Solo or two-truck shop? Core at $295/month covers the full pipeline — leads, quotes, e-acceptance, invoicing, scheduling — and you can move up when you're ready.
Annual prepay: 2 months free · Financed implementation available · 12-month initial term, then month-to-month
Straight answers
NexusCRM is a flat monthly price in CAD with unlimited users: Core is $295/month plus $2,950 one-time implementation, Pro — the tier most plumbing companies pick — is $425/month plus $5,500, and Elite is $795/month plus $9,800. For comparison, Jobber Grow runs $199–$499/month plus $29 per extra user, Housecall Pro MAX is $329/month plus $35 per user, and ServiceTitan quotes $245–$500 per technician per month plus $5,000–$15,000 implementation (public pricing pages and verified user reports, August 2026). Full breakdown on the pricing page.
It depends on your shop. If you want a big per-user SaaS marketplace, Jobber and Housecall Pro are established options. NexusCRM is the fit for plumbing companies that want one flat CAD price with unlimited techs, AI voice-to-quote from the truck, live per-job profitability, HST-native invoicing, payroll and commissions, and a dedicated private instance with Canadian hosting available — with every AI feature included rather than sold as an add-on. See how they stack up on the comparison page.
Yes. NexusCRM is a mobile PWA — it runs in the browser on any phone with no app-store install. Techs see their day's calls with addresses and job notes, log hours against the job, photograph supply-house receipts (AI itemizes them onto the job's costs), and add before/after photos from site. Role-based access means a tech sees their work, not your margins.
Before you pull away, record a short recap on your phone — "50-gallon power-vent swap, drain and dispose the old tank, new expansion tank, PVC venting out the side wall." NexusCRM transcribes it, matches the customer, and drafts a quote with priced line items grounded in your own historical quotes, not generic guesses. The AI Bid Advisor then checks the margin against your price sheets and up to 25 similar completed jobs. You review, adjust, and send it with one-tap online acceptance.
Yes — that mix is exactly what it's built for. Emergency calls come in through your website form or phone and land in the pipeline with source attribution; the dispatcher drops the burst-pipe call into today's schedule and the planned repipe shifts, with crew assignments synced to each tech's Google Calendar and day-before reminders sent automatically. Planned work — water heaters, repipes, rough-ins, backwater valves — runs through quotes, e-acceptance, and scheduled crews on the same board.
Not yet — SMS text messaging and online card payments are both on the roadmap, alongside QuickBooks Online sync. Today NexusCRM covers email automation with open and click tracking, one-tap online quote acceptance with immutable signed snapshots, payment schedules on invoices, HST-native branded invoice PDFs, and CSV exports for your bookkeeper.
Live in two weeks. Not two months.
Book a 25-minute demo. Bring a real job — we'll walk it from the service call to the driveway quote to money in the bank, and show you exactly what the AI does.