NexusCRM · Renovation Contractors
NexusCRM is renovation contractor software for kitchens, bathrooms, basements, and whole-home renos. It puts finish-level quotes, deposits and draws, signed change orders, and a homeowner portal in one system — and shows your real margin while the job is still running, not months later. An optional AI Caller takes the enquiries homeowners make at night and on weekends.
Updated September 2026 · Prices in CAD · Competitor figures from public pricing pages and verified user reports
BUILT ON A JOB SITE — NexusCRM was built inside a real GTA contracting business. The draw schedules, change-order flow, and P&L views came from running actual renos, not from a product roadmap.
Sound familiar?
It leaks — through unpriced change orders, homeowner hand-holding nobody bills for, and costs nobody tallies until tax season. Multi-week renos punish loose tracking harder than any service call ever will.
The kitchen wrapped in October. Sub invoices trickled in through November. The lumber receipts lived in the truck. Your accountant tells you in March that the job made 9% — or lost money. By then there's nothing you can do about it.
"While you're in the ceiling, can you add three pot lights?" Said on site, done that afternoon, never written up, never signed. A dozen of those across a basement finish and your contingency is gone — and you can't prove any of it was extra.
They're washing dishes in the bathtub while you redo the kitchen, so the texts come at 9 p.m.: is the countertop installer still coming Thursday? When's the next draw due? Every answer costs you an evening, and one missed reply turns a happy client into a stressed one.
How NexusCRM fixes it
It tracks what a renovation actually runs on: finish choices, draws, change orders, trade sequences, and a homeowner who wants updates — with a P&L that updates as the job burns hours and materials, from a $12k bathroom to a whole-home reno.
AI in the field
It looks like walking a basement for two minutes, talking through the scope, and getting a priced draft quote — built from your own past quotes, with finish options and a draw schedule attached. No evening at the kitchen table with a calculator.
You review and adjust every draft before it goes anywhere near a homeowner.
AI Caller · add-on
Renovations get researched after the kids are in bed and on weekends. The AI Caller — NLPearl voice agents wired to NexusCRM through n8n automations — picks up those calls, calls new leads back within minutes, and follows up on the quotes homeowners are "still thinking about."
Add-on from $297/mo CAD, on any tier. It captures preferred site-visit windows; your rep confirms the booking in NexusCRM.
How the AI Caller WorksFirst call to final draw
One system carries the job from the weekend enquiry to the final draw — with the margin known at every step.
A homeowner calls about finishing their basement at 9:26 p.m. The AI Caller qualifies the room, scope, budget range, and timeline, and the lead lands in NexusCRM with a summary and transcript. A web-form lead from your Meta ad gets called within minutes instead of Monday.
A two-minute recording becomes a priced draft quote from your own history, with builder-grade and premium finishes as options. The Bid Advisor sanity-checks the margin against up to 25 similar completed jobs before you hit send.
The signed snapshot locks with timestamp and IP. The deposit invoice with its draw schedule, the project, and the schedule entry are all created automatically. Still "thinking about it"? Expiry reminders go out, and the AI Caller can follow up by phone.
Demo day, rough-in, and drywall are booked as separate visits synced to Google Calendar, with day-before reminders. A task Blocked "waiting on inspection" stays visible, so nobody closes a wall early.
Crew hours, photographed receipts, and sub invoices hit the live P&L the day they occur — and the extra pot lights get priced and signed instead of absorbed. The homeowner follows along in their portal instead of texting you.
After photos go to the homeowner's portal and your media library for the next pitch. Every draw is tracked against the schedule, and you close the job knowing the real number — instead of finding out in March.
The math
Contractor CRM platforms range from about $200 to well over $1,500 a month once per-user fees stack up — NexusCRM is one flat CAD price with unlimited users, so office staff, lead hands, and subs cost nothing extra.
| Platform | Realistic monthly (6-person team) | Per-user fees | Setup / implementation |
|---|---|---|---|
| NexusCRM Pro | $425 flat CAD | None — unlimited users | $5,500 one-time (financing available) |
| Buildertrend | $666–$833 typical | Plan-gated | Varies |
| ServiceTitan | $1,470–$3,000 ($245–$500 per technician) | Per-tech pricing | $5k–$15k, quote-only |
| Jobber (Grow) | $199–$499 + extra users | +$29/user | — |
| Housecall Pro (MAX) | $329 + extra users | +$35/user | — |
| JobNimbus | $225–$550 base + users | +$25–$75/user; texting add-on $49–$249/mo | Varies |
Competitor prices from public pricing pages and verified user reports, August 2026. See the full comparison.
Recommended tier
Pro — $425/month flat plus $5,500 implementation — is the right tier for most renovation contractors, because reno profit lives in the Pro features: live job P&L, voice-to-quote, receipt capture, and crew payroll. A two-person bathroom outfit? Core at $295 plus $2,950 covers the full pipeline. Running 20+ people across multiple crews? Elite at $795 plus $9,800 adds custom development hours.
Annual prepay: 2 months free · Financed implementation available · 12-month initial term, then month-to-month · AI Caller add-on from $297/mo · Full pricing details
Straight answers
NexusCRM is flat-priced in CAD with unlimited users: Core is $295/month plus $2,950 one-time implementation, Pro is $425/month plus $5,500 (the fit for most renovation companies running crews and subs), and Elite is $795/month plus $9,800. For comparison, Buildertrend typically runs $666–$833/month, ServiceTitan runs $245–$500 per technician per month plus $5,000–$15,000 implementation, and JobNimbus runs $225–$550 base plus $25–$75 per user (public pricing pages and verified user reports, August 2026). Annual prepay earns two months free, financed implementation is available, and the AI Caller for inbound, outbound and follow-up calls is an optional add-on from $297/month.
Yes. Quotes are multi-option, so one kitchen quote can price builder-grade, mid-range, and premium finishes as Good, Better, and Best — cabinets, counters, tile, and fixtures as their own lines under each option. The homeowner opens the quote on their phone, ticks the options they want with a live running total, and signs; the acceptance is locked as an immutable snapshot with timestamp and IP, and billing charges exactly what was accepted. The warranty you chose is snapshot-copied onto the quote, so later template edits never change what they signed.
Yes. Invoices carry payment schedules, so a $55,000 basement gets a deposit plus draws tied to milestones — rough-in, drywall, completion — instead of one invoice at the end. Reusable milestone templates carry from the quote to the invoice automatically, every payment is recorded against the schedule, the homeowner sees paid and due status in their portal, and the job P&L reconciles what has been collected against what is still owed. HST is handled natively on every draw.
When the homeowner asks for three more pot lights or a bigger island, you revise the quote, price the change, and send it for one-tap online acceptance from their phone. The accepted version is locked as an immutable signed snapshot with timestamp and IP, and the full revision history shows exactly what changed and when. Scope creep gets priced and signed instead of quietly absorbed.
Every homeowner gets a private customer portal link — no login — showing project status, tasks, photos, documents, the quote, invoices, and a milestone timeline. Automatic branded emails go out when the job is scheduled, rescheduled, started, and completed, and a notification audit trail shows exactly what was sent and when. Strict field whitelists mean internal costs and margins structurally cannot reach the portal, so you can share progress photos without sharing your numbers.
Yes. The AI Caller is a NexusAI add-on, from $297/month, built on NLPearl voice agents and wired to NexusCRM through n8n. Homeowners research renovations after work and on weekends, so it answers your line 24/7, asks what you would ask — which room, rough scope, budget range, timeline — and transfers the call to you when a caller wants a person. When the call ends, the lead lands in NexusCRM with a summary and transcript, tagged AI Caller. When a quote sits unsigned while they think it over, it calls back after the days you choose to answer questions, and acceptance cancels the call. It identifies itself as an AI assistant, and outbound calls only go to people who asked you for a quote.
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