NexusCRM · Renovation Contractors

The CRM for renovators that shows margin live

NexusCRM is renovation contractor software for kitchens, bathrooms, basements, and whole-home renos. It puts finish-level quotes, deposits and draws, signed change orders, and a homeowner portal in one system — and shows your real margin while the job is still running, not months later. An optional AI Caller takes the enquiries homeowners make at night and on weekends.

$425
flat / month — Pro
users — office, crews, subs
2 wks
to go live

Updated September 2026 · Prices in CAD · Competitor figures from public pricing pages and verified user reports

BUILT ON A JOB SITE — NexusCRM was built inside a real GTA contracting business. The draw schedules, change-order flow, and P&L views came from running actual renos, not from a product roadmap.

Sound familiar?

Where does a renovation's profit actually go?

It leaks — through unpriced change orders, homeowner hand-holding nobody bills for, and costs nobody tallies until tax season. Multi-week renos punish loose tracking harder than any service call ever will.

01

The margin you discover in March

The kitchen wrapped in October. Sub invoices trickled in through November. The lumber receipts lived in the truck. Your accountant tells you in March that the job made 9% — or lost money. By then there's nothing you can do about it.

02

Change orders that never got priced

"While you're in the ceiling, can you add three pot lights?" Said on site, done that afternoon, never written up, never signed. A dozen of those across a basement finish and your contingency is gone — and you can't prove any of it was extra.

03

The homeowner living in your job site

They're washing dishes in the bathtub while you redo the kitchen, so the texts come at 9 p.m.: is the countertop installer still coming Thursday? When's the next draw due? Every answer costs you an evening, and one missed reply turns a happy client into a stressed one.

How NexusCRM fixes it

What makes this job tracking software for renovation contractors?

It tracks what a renovation actually runs on: finish choices, draws, change orders, trade sequences, and a homeowner who wants updates — with a P&L that updates as the job burns hours and materials, from a $12k bathroom to a whole-home reno.

Finish-level quotes
  • Good / Better / Best — builder-grade, mid-range, and premium finishes on one quote
  • Homeowner ticks options on their phone with a live running total, then signs
  • Billing charges exactly what was accepted — IP and timestamp locked
  • Warranty library: 31 templates snapshot-copied onto every quote
Deposits & draws
  • Deposit + milestone draws on one invoice — rough-in, drywall, completion
  • Reusable milestone templates carried from quote to invoice automatically
  • Payments recorded against the schedule; homeowner sees paid / due in their portal
  • HST handled natively on every draw
Change orders
  • Homeowner wants pot lights? Revise the quote, price it, send it
  • One-tap online acceptance from their phone
  • Immutable signed snapshot — timestamp and IP locked
  • Revision history shows exactly what changed and when
Live job P&L
  • Crew hours costed under four pay models, locked at assignment
  • Photograph receipts — AI itemizes them onto the job
  • Sub invoices land against the job, not a spreadsheet
  • Recoverable HST tracked; real margin visible mid-job
Homeowner updates
  • Private customer portal, no login: status, photos, documents, invoices, milestone timeline
  • Automatic scheduled / rescheduled / started / completed emails, branded and logged
  • Before / In Progress / After photo tagging — and a media library for your next pitch
  • Internal costs and margins structurally cannot reach the portal
Trades & crews
  • Multi-visit scheduling — demo day, rough-in, and drywall as separate visits
  • Google Calendar sync and day-before 6 PM crew reminders
  • Tasks marked Blocked with a reason — "waiting on inspection" is visible to everyone
  • Subcontractor directory and crew ledgers with self-serve "what am I owed"

AI in the field

What does renovation estimating and CRM in one look like?

It looks like walking a basement for two minutes, talking through the scope, and getting a priced draft quote — built from your own past quotes, with finish options and a draw schedule attached. No evening at the kitchen table with a calculator.

  • Voice-to-quote — record the site walk; NexusCRM transcribes it, matches the customer, and drafts priced line items
  • Grounded in your history — prices come from your own past quotes, not generic cost guides, and lines under your historical low get flagged
  • AI Bid Advisor — checks margin against your price sheets and up to 25 similar completed jobs before you send
  • Quote polish — one click rewrites line descriptions in your company voice, with a word-level diff preview

You review and adjust every draft before it goes anywhere near a homeowner.

AI Caller · add-on

Who answers when homeowners call on a Saturday night?

Renovations get researched after the kids are in bed and on weekends. The AI Caller — NLPearl voice agents wired to NexusCRM through n8n automations — picks up those calls, calls new leads back within minutes, and follows up on the quotes homeowners are "still thinking about."

  • Inbound, 24/7 — answers your line, handles common questions, and qualifies the job: which room, rough scope, budget range, timeline — in 20+ languages
  • Straight into NexusCRM — when the call ends, the lead lands with a summary and transcript, tagged AI Caller, in your Today bucket
  • Speed-to-lead — web-form and Meta leads get a call within minutes, with retries on no-answer
  • Quote follow-up — no acceptance after the days you choose? It calls to answer questions; acceptance cancels the call
  • On a leash — identifies itself as an AI assistant, transfers to you on request, calls only people who asked you for a quote

Add-on from $297/mo CAD, on any tier. It captures preferred site-visit windows; your rep confirms the booking in NexusCRM.

How the AI Caller Works

First call to final draw

What does a renovation look like on NexusCRM?

One system carries the job from the weekend enquiry to the final draw — with the margin known at every step.

The Saturday-night call gets answered

A homeowner calls about finishing their basement at 9:26 p.m. The AI Caller qualifies the room, scope, budget range, and timeline, and the lead lands in NexusCRM with a summary and transcript. A web-form lead from your Meta ad gets called within minutes instead of Monday.

Walk the space, talk the scope

A two-minute recording becomes a priced draft quote from your own history, with builder-grade and premium finishes as options. The Bid Advisor sanity-checks the margin against up to 25 similar completed jobs before you hit send.

Homeowner picks a finish level and taps Accept

The signed snapshot locks with timestamp and IP. The deposit invoice with its draw schedule, the project, and the schedule entry are all created automatically. Still "thinking about it"? Expiry reminders go out, and the AI Caller can follow up by phone.

Trades get sequenced

Demo day, rough-in, and drywall are booked as separate visits synced to Google Calendar, with day-before reminders. A task Blocked "waiting on inspection" stays visible, so nobody closes a wall early.

Costs and changes land as they happen

Crew hours, photographed receipts, and sub invoices hit the live P&L the day they occur — and the extra pot lights get priced and signed instead of absorbed. The homeowner follows along in their portal instead of texting you.

Final draw with a known margin

After photos go to the homeowner's portal and your media library for the next pitch. Every draw is tracked against the schedule, and you close the job knowing the real number — instead of finding out in March.

The math

How much does renovation contractor software cost in Canada?

Contractor CRM platforms range from about $200 to well over $1,500 a month once per-user fees stack up — NexusCRM is one flat CAD price with unlimited users, so office staff, lead hands, and subs cost nothing extra.

PlatformRealistic monthly (6-person team)Per-user feesSetup / implementation
NexusCRM Pro$425 flat CADNone — unlimited users$5,500 one-time (financing available)
Buildertrend$666–$833 typicalPlan-gatedVaries
ServiceTitan$1,470–$3,000 ($245–$500 per technician)Per-tech pricing$5k–$15k, quote-only
Jobber (Grow)$199–$499 + extra users+$29/user
Housecall Pro (MAX)$329 + extra users+$35/user
JobNimbus$225–$550 base + users+$25–$75/user; texting add-on $49–$249/moVaries

Competitor prices from public pricing pages and verified user reports, August 2026. See the full comparison.

Recommended tier

Which NexusCRM tier is best for renovation contractors?

Pro — $425/month flat plus $5,500 implementation — is the right tier for most renovation contractors, because reno profit lives in the Pro features: live job P&L, voice-to-quote, receipt capture, and crew payroll. A two-person bathroom outfit? Core at $295 plus $2,950 covers the full pipeline. Running 20+ people across multiple crews? Elite at $795 plus $9,800 adds custom development hours.

Pro
$425/mo CAD
+ $5,500 one-time implementation · unlimited users
  • Voice-to-quote from recorded site walks
  • Live job P&L — labour, materials, subs, recoverable HST
  • Payment schedules: deposits + milestone draws
  • AI Bid Advisor + receipt capture
  • Payroll & commissions with 4 crew pay models
  • Field crew mobile views + customer portal
  • White-glove migration + priority support
Book a Demo

Annual prepay: 2 months free · Financed implementation available · 12-month initial term, then month-to-month · AI Caller add-on from $297/mo · Full pricing details

Straight answers

Renovation contractor CRM questions, answered

How much does a CRM for renovation contractors cost in Canada?

NexusCRM is flat-priced in CAD with unlimited users: Core is $295/month plus $2,950 one-time implementation, Pro is $425/month plus $5,500 (the fit for most renovation companies running crews and subs), and Elite is $795/month plus $9,800. For comparison, Buildertrend typically runs $666–$833/month, ServiceTitan runs $245–$500 per technician per month plus $5,000–$15,000 implementation, and JobNimbus runs $225–$550 base plus $25–$75 per user (public pricing pages and verified user reports, August 2026). Annual prepay earns two months free, financed implementation is available, and the AI Caller for inbound, outbound and follow-up calls is an optional add-on from $297/month.

Can homeowners choose between finish levels on one renovation quote?

Yes. Quotes are multi-option, so one kitchen quote can price builder-grade, mid-range, and premium finishes as Good, Better, and Best — cabinets, counters, tile, and fixtures as their own lines under each option. The homeowner opens the quote on their phone, ticks the options they want with a live running total, and signs; the acceptance is locked as an immutable snapshot with timestamp and IP, and billing charges exactly what was accepted. The warranty you chose is snapshot-copied onto the quote, so later template edits never change what they signed.

Can NexusCRM handle deposits and progress draws on a renovation?

Yes. Invoices carry payment schedules, so a $55,000 basement gets a deposit plus draws tied to milestones — rough-in, drywall, completion — instead of one invoice at the end. Reusable milestone templates carry from the quote to the invoice automatically, every payment is recorded against the schedule, the homeowner sees paid and due status in their portal, and the job P&L reconciles what has been collected against what is still owed. HST is handled natively on every draw.

How does NexusCRM handle change orders on a renovation?

When the homeowner asks for three more pot lights or a bigger island, you revise the quote, price the change, and send it for one-tap online acceptance from their phone. The accepted version is locked as an immutable signed snapshot with timestamp and IP, and the full revision history shows exactly what changed and when. Scope creep gets priced and signed instead of quietly absorbed.

How does NexusCRM cut down on homeowners calling to ask about their job?

Every homeowner gets a private customer portal link — no login — showing project status, tasks, photos, documents, the quote, invoices, and a milestone timeline. Automatic branded emails go out when the job is scheduled, rescheduled, started, and completed, and a notification audit trail shows exactly what was sent and when. Strict field whitelists mean internal costs and margins structurally cannot reach the portal, so you can share progress photos without sharing your numbers.

Can the AI Caller take renovation enquiries at night and on weekends?

Yes. The AI Caller is a NexusAI add-on, from $297/month, built on NLPearl voice agents and wired to NexusCRM through n8n. Homeowners research renovations after work and on weekends, so it answers your line 24/7, asks what you would ask — which room, rough scope, budget range, timeline — and transfers the call to you when a caller wants a person. When the call ends, the lead lands in NexusCRM with a summary and transcript, tagged AI Caller. When a quote sits unsigned while they think it over, it calls back after the days you choose to answer questions, and acceptance cancels the call. It identifies itself as an AI assistant, and outbound calls only go to people who asked you for a quote.

Also serving general contractors and concrete contractors · See the best CRM for contractors in Canada · explore all features

Live in two weeks. Not two months.

See your next reno run on NexusCRM

Book a 25-minute demo. Bring a real job — we'll walk it from the first homeowner call to a finish-level quote, draw schedule, and live P&L, and show you the margin you'd be seeing right now.