Customers
NexusCRM runs Reformity Inc., its founder's own GTA general contractor, which started in fencing and landscaping. Other businesses asked for it after watching it work.
Case study · AZ Hardscapes
A Greater Toronto Area outdoor construction company delivering fencing, custom decks, interlocking, patios, concrete and landscaping.
Client-reported metrics; not independently audited.
As the business expanded, so did the admin: customer inquiries, estimates, follow-ups, scheduling, project coordination and expense management all needed attention.
Estimates were especially slow, because every project involved different materials, dimensions, labour and customer expectations. Meanwhile, responding quickly was critical to winning contracts.
NexusCRM brought customer management, estimating, sales follow-ups, project organization and financial oversight into one connected platform, with automation and AI-assisted workflows handling the repetitive work.
AI-assisted estimating streamlined the manual work of reviewing specifications, calculating quantities, organizing pricing and preparing quotations.
Sales opportunities and follow-ups moved into one place, instead of getting lost among phone calls, emails and messages.
Centralized information and automated workflows reduced manual work across customer management, estimates, project documentation and coordination.
Faster estimates, organized leads and less admin created capacity for growth. AZ Hardscapes reported a 30% increase in business revenue following the adoption of NexusCRM.
About these numbers: Performance figures are client-reported and have not been independently audited. The measurement period, comparison baselines, and conversion denominator were not supplied. Results may vary depending on business size, workflows, and implementation.
Disclosure: AZ Hardscapes has also worked as a subcontractor for Reformity Inc., the company of NexusCRM's founder.
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